Identity Verification & Background Checks

Identity Verification & Background Checks

To maintain a trusted network for both members and clients, Storetasker requires identity verification for all members. In some cases, additional background checks may also be required.

These checks are part of maintaining a secure and professional marketplace.

Identity Verification

All members must complete identity verification as part of their account setup.

Where to complete verification

1. Go to Profile

2. Navigate to Payments

3. Select Settings

4. Follow the Identity Verification prompt

Important:

Identity verification must be completed before the system can:

• Introduce you to client leads

• Process cash outs

Verification typically takes only a few moments to complete.

Background Checks (Some Members)

Some members may also be asked to complete a background check.

This is required in certain circumstances to maintain network integrity and client trust.

If a background check is required for your account, you will be notified and it must be completed before the system can:

• Introduce you to client leads

• Process cash outs

Periodic Re-Verification

Members may occasionally be asked to re-verify their identity.

During this process:

• New client introductions will be temporarily paused

• Cash outs will be unavailable

Access will automatically resume once verification is completed.

Members Who Joined Before March 2026

If your account was created before March 2026, you completed an earlier verification process.

As of March 2026,: 

• Completing the new ID verification flow is not yet mandatory

• However, it is strongly encouraged

Later in 2026, this new identity verification will be required for all members.

Completing it now helps avoid delays in:

• Client introductions

• Cash outs

Summary

• Identity verification is required for all members

• Background checks may apply to some members

• Verification must be complete before introductions or cash outs

• Accounts may occasionally require re-verification

• Members who joined before March 2026 should complete the new verification early to avoid future delays