Contacting Storetasker HQ Support

Need help? Here's the best way to reach us.

For General Questions: Use HQ Chat First

For questions about how Storetasker works, payments, introductions, your dashboard, account settings, or anything covered in our Knowledge Base, start with the HQ Chat widget in your dashboard.

This is typically the fastest way to get answers.

For Account-Specific Support: Email HQ

If your question involves:

A specific client or project
Personal account details
Billing or payout issues unique to your account
Screenshots, attachments, or sensitive information

Please email Support@Storetasker.com.

Response Times

We strive to respond to all support requests within 2 business days.

If you've contacted us through HQ Chat and have not received a response after 5 business days, please email Support@Storetasker.com and reference your original inquiry.

Text Support

You may also text +1 (628) 250-2606 for urgent matters.

Please note: This number is monitored for text messages only. Voice calls are not supported.

Do Not Use Slack for Support

To ensure your request is tracked and routed properly, please use HQ Chat or Support@Storetasker.com. Support requests sent through Slack may be missed or delayed.

Quick Reference

General questions: HQ Chat in your dashboard
Account-specific issues: Support@Storetasker.com
Expected response time: Within 2 business days
No response after 5 business days: Follow up via email
Text-only support: +1 (628) 250-2606
Do not use: Slack for support requests